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How to change Apple Account country with a remaining balance of 0.09?

Hello, I want to change the country/region of my Apple Account, but I have a remaining balance of 0.09 that I cannot spend. Could you please clear or refund this balance so I can complete the change? Thank you.



[Re-Titled by Moderator]

Original Title: change the country

4 replies

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

hess242 wrote:
Hello Apple Support,
I have a remaining balance of €0.02 on my Apple Account, and I want to change my country or region to the United States. I cannot use the remaining balance.
Could you please help me remove the remaining balance so I can change my country or region?
Thank you for your help.

Hello~ We are not Apple Support only your fellow forum members. If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


Take care.


~Katana-San~

Welcome and thank you for reaching out. 🤗


  1. Purchase something from the App Store at a cost greater than your balance. This is the quickest option.
  2. If you are unable to spend the remaining balance, then contact Apple Support to request a reset of your account balance to zero.
  3. If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Hello Apple Support,


I have a remaining balance of €0.02 on my Apple Account, and I want to change my country or region to the United States. I cannot use the remaining balance.


Could you please help me remove the remaining balance so I can change my country or region?


Thank you for your help.