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Moving mail to inbox issue

When I move emails from my Junk to Inbox, they completely disappear. They aren't even in my deleted folder. When I check webmail for the account, it's gone from there too.

1 reply

Emails vanish after moving them from Junk to Inbox usually because of automated inbox rules, aggressive filter views, or a sync glitch. Drag the email directly into the account's primary inbox rather than using "Move to Inbox" or "All Inboxes", or check your server-side rules and view filters.