Gmail IMAP account offline in Mail on MacBook Pro

BellaMichelle wrote:

Thanks for the link. I clicked on it and it took me to the general page to search for help. I typed in how to get my Gmail account back online but I don't see anything that speaks to it. There is one page I found that told me to go to the mail settings and click on mailbox at the top and to hover over "0nline Status". I don't have anything called online status.

https://discussions.apple.com/content/attachment/28a0cc30-038c-4768-817c-a3d95db82577

At this point, I think it might be best to 'turn off' or delete the Gmail account in Mac Mail and try and set the account up again as a fresh version. I do see all my mail on my iPhone so I know it is safe on the Gmail server.

Can you tell me how to safely do that?

Thank you!

Next step would be to reach out to gmail support.

Or you can see if anything helps here If you can’t send or receive email on Mac - Apple Support

BellaMichelle wrote:

I am unable to get my gmail imap account to load new messages after having to create a new Apple Password with the help of Apple Support. How to fix this?

I had to reset my Apple account password last week and required the help of Apple Support. They were able to help me get a new password set up and I was able to access my iPhone, 2 iPads and my MBP with the new password with AS help. I was able to get into my mail on all the devices as well.

I logged into my MBP this morning and opened my Apple mail account. My gmail account shows up as offline. All of the help I found by searching doesn't help. Using gmail in my Safari browser lets all my mail come through.

I am running 27.01 on my MBP 14"

Thanks for any help.

here https://support.google.com/mail/?hl=en#topic=7065107

or contact gmail support.

Thanks for the link. I clicked on it and it took me to the general page to search for help. I typed in how to get my Gmail account back online but I don't see anything that speaks to it. There is one page I found that told me to go to the mail settings and click on mailbox at the top and to hover over "0nline Status". I don't have anything called online status.

At this point, I think it might be best to 'turn off' or delete the Gmail account in Mac Mail and try and set the account up again as a fresh version. I do see all my mail on my iPhone so I know it is safe on the Gmail server.

Can you tell me how to safely do that?

Thank you!