Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

How to find when Apple ID was unlinked from PUBG MOBILE account

Title: How Can I Find Out When My Apple ID Was Unlinked from My PUBG MOBILE Account?


Hello Apple Community,


I would like to ask for assistance regarding my Apple ID and my PUBG MOBILE account.


I have been using my PUBG MOBILE account since May 11, 2018, and my original login method was Sign in with Apple ID. I still have access to the same Apple ID that I used to log in to the game.


However, when I opened PUBG MOBILE on October 9, 2026, I was unexpectedly taken to the character creation screen instead of my original account. I suspect that my Apple ID may have been unlinked from my original PUBG MOBILE account without my knowledge.


I would like to know if there is any way to check the date and time my Apple ID was disconnected or unlinked from PUBG MOBILE.


I have already checked my Apple ID settings, but PUBG MOBILE does not appear in the list of apps using Sign in with Apple.


My questions are:


  1. Is there a way to view the history of apps that were previously connected to my Apple ID through Sign in with Apple?
  2. Can Apple Support verify when PUBG MOBILE was removed from my Apple ID’s Sign in with Apple connections?
  3. If an app no longer appears in the list, does that necessarily mean it was unlinked, or could there be another explanation?
  4. Is there any way to obtain a record of this change that could help me recover my original PUBG MOBILE account?


I understand that Apple may not have access to PUBG MOBILE’s internal account records. However, any guidance on how to investigate this issue would be greatly appreciated.


Thank you for your time and assistance.

2 replies

iyas16 wrote:
Title: How Can I Find Out When My Apple ID Was Unlinked from My PUBG MOBILE Account?
Hello Apple Community,
I would like to ask for assistance regarding my Apple ID and my PUBG MOBILE account.
I have been using my PUBG MOBILE account since May 11, 2018, and my original login method was Sign in with Apple ID. I still have access to the same Apple ID that I used to log in to the game.
However, when I opened PUBG MOBILE on October 9, 2026, I was unexpectedly taken to the character creation screen instead of my original account. I suspect that my Apple ID may have been unlinked from my original PUBG MOBILE account without my knowledge.
I would like to know if there is any way to check the date and time my Apple ID was disconnected or unlinked from PUBG MOBILE1. .
I have already checked my Apple ID settings, but PUBG MOBILE does not appear in the list of apps using Sign in with Apple.
My questions are:
Is there a way to view the history of apps that were previously connected to my Apple ID through Sign in with Apple?
2. Can Apple Support verify when PUBG MOBILE was removed from my Apple ID’s Sign in with Apple connections?
3. If an app no longer appears in the list, does that necessarily mean it was unlinked, or could there be another explanation?
4. Is there any way to obtain a record of this change that could help me recover my original PUBG MOBILE account?
I understand that Apple may not have access to PUBG MOBILE’s internal account records. However, any guidance on how to investigate this issue would be greatly appreciated.
Thank you for your time and assistance.

This is a good question to ask PUBG support.

The first thing to do would be to contact the developer because as you stated, Apple does not have access to their records. According to the app, the developer is listed as below. I googled them and found the information below.