User level: Level 1 (4 points)Using Apple Trade In - Apple I can see my current phone, Google Pixel 10 Pro XL, listed and see it's estimated value. However when I selected the phone I want to trade in for, iPhone 18, and get to the part of the page where I need to pick my phone I want to trade in the Google Pixel 10 Pro XL isn't listed there.
Why is there a discrepancy between devices to trade in on the Trade In page and the specific iPhone trade in form?
Posted on Oct 19, 2026 10:59 AM
User level: Level 10 (105,996 points)Oct 19, 2026 11:21 AM in response to GosuSchwarz
Go to the Apple Store, where they can give you an immediate value for a device there. If they are able to evaluate it, they will give you a Gift Card that can be applied to a phone purchase.
I have seen the online store does not have the same trade-in options when purchasing a device, so that is what I would recommend.
User level: Level 10 (85,896 points)Oct 19, 2026 11:05 AM in response to GosuSchwarz
We are other end users, not Apple. Only Apple can say why, but they do not respond here.
Originally posted at discussions.apple.com/thread/256379079