The sheer depth of the responses illustrates another issue. Addressing the issue of finding your phone after reporting it as lost, it would merely require yet another disclaimer warning of the finality when choosing to report it as lost. Taking away options to avoid additional responsibilities is not a good way to operate.
In this case, my wife had inadvertently left her passcode to unlock her phone on a sticky note on the back of the phone. I understand that this is not the norm but it left us in a very uncomfortable position. We were able to see her phone through Life360 and could see that the thieves were turning the phone off and on. We also knew the location but law enforcement refused to investigate due to it being Las Vegas making it low priority.
So we knew that the phone had been stolen, we knew that they had the passcode and were using it. We wanted to immediately wipe the phone but in following the suggested steps, reporting the phone as “lost” caused the automatic hold. I spent hours on the phone with Apple support and they said that we could wipe the phone by following the steps. Ultimately it would end up at where you have to enter a code. This brought a whole new set of issues. The code was being sent to the stolen phone. When picking the option that we didn’t have access to that phone and the fact that there are and were no other Apple devices associated with her phone, there was nothing Applle could do and that we would have to endure the waiting period.
I’m not a fan of bringing up problems without offering possible solutions so…
It would have been a relatively easy fix had we been able to have the code sent to my phone. I was set as her recovery and legacy contacts. I don’t see why this shouldn’t be possible.
Additionally, the issue of accidentally or intentionally removing the phone making it useable by the thieves shouldn’t be an option unless I’m missing something. If there was a differentiation between reporting a phone as lost vs stolen it seems that there would be two separate procedures that were tailored more specifically to those situations.