User level: Level 1 (4 points)the person who used to pay my icloud has passed away now i cant change my card it tells me to do the last paymant
Posted on Oct 19, 2026 8:51 AM
User level: Level 10 (242,520 points)Oct 19, 2026 9:15 AM in response to kgothatso211
sorry, for your loss,
If you were in a family sharing group you can leave the family sharing group and add a payment method to your account.
Otherwise, you will need access to the Family Organizer's account to add a new payment method to the account used for payment.
If you were just borrowing their payment, thnen add your own first to your account, then remove theirs from your account.
click here ➜ Add a payment method to your Apple Account - Apple Support
User level: Level 10 (462,771 points)Oct 20, 2026 7:03 PM in response to kgothatso211
If the deceased person's card was the one you were using and you need to update that, refer to this article If you need to change or update your Apple Account payment method - Apple Support Since you are using a Mac, go to the Mac section. It says: "If there's an issue updating an existing payment method, add a new payment method and then remove the old payment method"
1 In the App Store, click your name at the bottom of the sidebar. Or, click the Sign In button and sign in to your Apple Account.
2 On the page that appears, click your name. You might be asked to sign in to your Apple Account.
3 Click Payment Methods.
4 Click Add Payment Method, then enter the new payment method. Click Done.
5 Click Edit, then click Remove Payment Method to remove the old payment method.
6 If you want, you can then re-add the old payment method with updated billing information.
Originally posted at discussions.apple.com/thread/256379008