User level: Level 1 (4 points)Crack on my iphone 17, have Apple care and warranty should I go to apple store or find an authorized service provider.
Posted on Oct 19, 2026 7:30 AM
User level: Level 10 (97,882 points)Oct 19, 2026 9:24 AM in response to alix75
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the damaged display panel. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
User level: Level 10 (756,437 points)Oct 19, 2026 7:36 AM in response to alix75
In general, whichever is closer to you; in some cases, such as if you're in a country other than the one where you bought the iPhone, it's better to go to an Apple Store.
(265278)
Originally posted at discussions.apple.com/thread/256378963