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lost ID function after upgrade to 27.1

iphone 15 max pro running ios 27 will not id plants in pic now. no toggle for show related content( seen you need this]. will not show up on any search. When hitting the I button ask siri and google image search buttons show.

6 replies

Visual Lookup won't work on ALL photos. Have you tried it with something more easily identifiable, like a photo with landmarks, famous artwork, books, food, laundry tags, dashboard symbols, etc.? It won't identify for example, a person or consumer products, by brand. It also requires active internet access.


Have you gone through this --> Identify objects in your photos and videos on iPhone - Apple Support



The Photos app on my iPhone 13 Pro running iOS 27.0.1 displays the Visual Look Up feature, as shown in the screenshot below.


If your photos are synced with iCloud, the Visual Look Up icon may take a few seconds to appear while the photo is being downloaded or processed. Therefore, allow some time for the icon to appear before concluding that the feature is unavailable.


Note: The delay may depend on the photo and whether it has finished processing. iCloud syncing alone does not necessarily determine when Visual Look Up becomes available.


Two of the Photos were captured on an iPhone 16e and were AirDropped to my device.





Identify objects in your photos and videos on iPhone

With Visual Look Up, you can identify and learn about architectural landmarks, popular statues, famous art, plants, pets, books, and more that appear in photos and images. Visual Look Up can also identify food and suggest related recipes.


You can use Visual Look Up in Photos, Safari, Quick Look, and more.

  1. Open a photo or image in full screen, or pause a video on any frame.
  2. If the Info button displays a symbol with stars such as or , Visual Look Up is available.
  3. Tap the starred Info button, then tap Look Up at the top of the photo information to view the Visual Look Up results.
  4. Tap to close the Visual Look Up results, then swipe down on the photo or video frame to close the photo information.


oldman122 wrote:
iphone 15 max pro running ios 27 will not id plants in pic now.

Not every issue an individual encounters on their device can be attributed to an iOS update. iOS 27 or later may have coincided with what you are experiencing, but that does not mean the issue was triggered by iOS. Coincidence in timing is not, by itself, evidence of causation.


If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook.


The absence of such widespread reports strongly indicates that the issue is not a general, system-wide problem with iOS 27 or later, but rather something specific to the individual device, its configuration, installed apps, settings, hardware, or another interacting factor.


In short: iOS 27 or later may be a coincidence in timing, but there is no basis to conclude that iOS itself triggered the problem simply because the issue appeared after the update.


See what each update does: About iOS 27 Updates, About iOS 26 Updates, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

I used to have this function. And I live in the us. The toggle for visual look up is on. this is what I get when I hit the info button



[Edited by Moderator]