User level: Level 1 (4 points)how can I exchange my iPad 9th Gen Wi-Fi 64GB ? Can anyone help me with the process , I want upgrade to iPad Air.
Thank you!
Posted on Oct 19, 2026 3:27 AM
User level: Level 10 (334,506 points)Oct 19, 2026 9:18 AM in response to Omident
Yes - and you can trade-in qualifying devices as you wish - either in-store at a physical Apple Store - or using the online trade-in process:
Each device is individually assessed to establish its trade-in value. If using the online trade-in, you will be sent a shipping kit for the item. Devices are returned, assessed and a credit value assigned. The trade-in value is returned to you by way of an Apple gift card for each device - and these can be used to purchase whatever you wish with Apple.
If a trade-in is initiated during an online purchase for a new device, you will will usually pay full price for the item - but will receive a refund against your credit card (or other payment method) upon subsequent return and acceptance of the item being returned for trade-in.
Many choose to complete their trade-in in-store - as doing so removes any uncertainty as to the trade-in value or acceptance.
User level: Level 10 (212,396 points)Oct 19, 2026 4:25 AM in response to Omident
Originally posted at discussions.apple.com/thread/256378857