User level: Level 4 (2,713 points)I was really looking forward to the new features as described here:
Apple’s new child safety features now available - Apple
Especially the Pause Device Use button (middle screenshot) would be really helpful. But despite all our devices being on OS 27 (macOS, iOS, iPadOS) these settings do not exist. Everything still looks like before.
Is this feature no yet available in the EU (Germany, to be exact)?
Posted on Oct 19, 2026 2:16 AM
User level: Level 4 (2,713 points)Nov 9, 2026 4:30 AM in response to SravanKrA
Starting with iOS 27.2 the Family (below Apple Account) section in Settings is now showing "New Child safety available" and lists devices that are not yet on OS 27. I really had forgotten about an older Intel iMac. Will remove this one from our Apple Accounts and then should be able to upgrade to the new feature.
Before 27.2 there was nothing there and the settings just looked like with earlier OS versions. So, problem solved.
User level: Level 10 (212,396 points)Oct 19, 2026 2:37 AM in response to Björn Herrmann
If you already tried (to no avail) all the steps provided in these two pages (extracted from iPhone user manual):
Apple Devices for Kids and Families and/or What’s new with parental controls in Screen Time and Family Sharing ,
I suggest that you contact Apple Support directly and ask them if that new feature is already available in your country.
Regards
Giulio
User level: Level 10 (454,138 points)Oct 19, 2026 2:44 AM in response to Björn Herrmann
You may get better and prompt responses if you may kindly provide the iPhone Model that you have on which you are using the iOS 27 version and re-post.
With the limited information that you have provided, It is hard to even guess the problems faced by you.
You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...
Please re-post with detail so that someone else can help.
User level: Level 10 (454,138 points)Oct 19, 2026 3:47 AM in response to Björn Herrmann
Though Child Safety features are addressed in detail in the iOS 27 update --> About iOS 27 Updates - Apple Support (IN)
But the iPhone models that I own iPhone 13 Pro and iPhone 17 with iOS 27.0.1 does not feature Screen Time Schedules and Time Allowances. Though I do have Down Time Schedule for my Grand Child who is part of the Family but the UI is not as depicted in the Apple's Document --> Set Screen Time Schedules and Time Allowances in Screen Time on iPhone - Apple Support (IN)
Both devices are signed in with Apple Accounts (Apple IDs) whose country/region is set to India.
Originally posted at discussions.apple.com/thread/256378836