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Scooby-Doo008
User level: Level 1 (4 points)

Apple Watch band exchange for correct size after Xfinity purchase

can I exchange a Watch band that came with the Apple Watch that I purchased from Xfinity as Xfinity doesn't have the Watch band size that fit me with any local Apple Store since it an Apple product? Thank you

Posted on Oct 18, 2026 11:15 PM

1 reply

WheelieNick
User level: Level 9 (74,110 points)

Oct 21, 2026 7:11 AM in response to Scooby-Doo008

You cannot exchange an Apple Watch band through an Apple Store if you purchased the watch from Xfinity. Apple only processes returns or exchanges for items bought directly from Apple or an Apple Store. 

Originally posted at discussions.apple.com/thread/256378778