Cannot verify payment information when purchasing subscription

Apple may be checking with your financial institution if the payment method is valid and receiving a negative, or no, response.

Use the document Add a payment method to your Apple Account - Apple Support to review your payment methods such as credit or debit cards.

On a mobile device:

1. Open the Settings app.

2. Tap your name.

3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.

4. Tap Manage Payments.

Check there are not any problems with your payment method. They will usually appear in red lettering. If there are, make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. If everything appears correct, check with your financial institution about the status of your card.

The article: If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods.

- Make sure your payment method is up to date or to try a different one ( If you need to change or update your Apple Account payment method - Apple Support ).

If you cannot see a reason for a problem, contact your financial institution first. Apple does not know why your card is not being verified. If your bank cannot help, contact Apple for assistance with this.

To contact Support, click on this link —> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

This support page has information about contacting Apple support and service ➔ Contact Apple Support - Apple Support If live support options (chat and/or telephone) are available they will show near the bottom left.

- Telephone numbers may only work when calling from the same country.

- Chat options (telephone numbers appear as active links, not plain text) may depend upon cellular connectivity. If a number shows as an active link, click on it to see additional options.

- If chat is not available on the top level support page, try selecting your hardware and narrow down your issue to see if a support article offers a support link offering chat. For example, the contact support link on this page Check your Apple Account balance - Apple Support offers a chat link about emptying account balance even on a computer where the top level page does not offer any chat.

If you’re seeing “Cannot Verify Payment Information” when trying to purchase a subscription, the issue may be related to your payment method, billing details, or the payment verification process.

Here are a few things you can try:

1. Check your payment details: On your iPhone, go to Settings > your name > Payment & Shipping. Make sure your billing information is correct and matches the information registered with your bank.
2. Check your payment method: Make sure your card is valid and supported for your Apple Account’s country or region. If necessary, try adding another accepted payment method.
3. Check with your bank: Your bank may need to approve the transaction or enable online or international purchases, depending on your card and region.
4. Check for unpaid orders: An outstanding balance from a previous purchase may prevent you from making new purchases. Review your Apple Account billing information for any unpaid orders.

If the problem continues after checking these items, contact Apple Support for help with the payment verification issue.

You can find Apple's official troubleshooting steps here:

• If your payment method is declined
• Payment methods you can use with your Apple Account
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I hope this helps!