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Unable to Disable Automatic Updates Due to Settings Crash on IOS 27.0.1

I’m attempting to disable automatic updates on my iPhone 18 Pro on IOS 27.0.1, but every time I open Settings > General > Software Update, the entire Settings app freezes after I tap on “Automatic Updates” (tapping on “Beta Updates” does not cause a freeze).


If I attempt a forced restart (volume up, volume down, hold power button), then re-open the Settings app and try the same steps, the app will freeze and crash again after tapping “Automatic Updates”.


If I then give it another shot and try to navigate to General > Software Update again, it will say “Unable to check for update”, and again will crash if I tap on “Automatic Updates”.


I’m not quite sure what to do at this point. I would rather my iPhone not automatically update itself, but it doesn’t seem that there’s a way to disable this feature.


From my research, I’ve concluded that there is also no way to disable this feature via any PC or Mac.


Any ideas?



8 replies

You may try some of these steps. Please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If you're using a VPN, disable it and check if the error goes away. Go to Settings > General > VPN & Device Management and turn off any active VPNs. Disabling a VPN only from the iPhone settings may not completely turn it off. To fully disable it, you need to switch it off from the VPN service provider’s app or remove the configuration profile they installed. Only then is the VPN truly off, which can help if it’s causing issues with cellular or Wi-Fi connectivity. If your device has network connectivity issues, check for ...
  3. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
  4. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  5. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


  • Do you have a VPN installed? If so, remove it instead of just turning it off and test again.
  • When performing the Force Restart, in the last step are you holding the side button until the Apple logo appears and ignore anything else on the screen until that happens. It may take up to 15 seconds while holding the side button before seeing the Apple logo and you have to ignore anything else on the screen including the prompt to Slide to Power Off. If you Slide to Power Off, you are not doing the Force Restart.
  • Have you tried resetting to the Default Settings. This option does not affect data on your device, but will remove cards added to your Wallet and the password to wifi networks so you will need to use it again the first time you connect. Check here for any other changes:

Reset iPhone settings to their defaults - Apple Support

  • It is not clear if you are using a Beta version or not, did you previously allow Beta updates on your phone?



  1. Is this your corporate/organisation/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



A corporate profile installed on your iPhone could potentially be contributing to the inaccessibility of certain features. 

Here's why:

  • Restrictions: Corporate profiles can have restrictions placed on apps and functionalities. These restrictions might be limiting some activity, causing it to be unresponsive or quit.
  • Managed Apps: IT departments might deploy specific navigation apps through the profile, potentially blocking certain functions or features.
  • Security Settings: Corporate profiles often have stricter security settings that could affect app or function behavior. This might be causing unexpected behavior of an App or functions.


Here's what you can do:

  • Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and see what is affected. They might be able to adjust settings or suggest alternative apps or features approved for corporate use.
  • Look for App Conflicts: See if your IT department uses a different app through the corporate profile. Conflicting apps might cause crashes.


Additional points to consider:

  • Even if the profile isn't directly affecting the function, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
  • While troubleshooting, make sure you prioritize safety. Don't fiddle with your phone. 


By working with IT and considering these possibilities, you can hopefully identify if the corporate profile is the culprit and find a solution that allows you to use the iPhone to your liking.



Is there any chance your phone is set on Low Power Mode (the battery icon at the top would be yellow)? If yes, this would prevent you from disabling automatic updates. You also said that chekcing for Beta Updates, doesn't cause the freeze. Does this mean you're on Beta Software, not the public version of iOS 27.01.?

Hi SravanKrA! Thanks for your suggestions.


I’ve gone through all of the steps and options you laid out, and I am still unable to disable automatic updates.


Any other ideas? Thank you again.


Hi! I am not on low-power mode, and I am not on a beta release.

Hey there! I do not have any VPN, I’ve tried resetting my settings, and I have force restarted my device via the combo I mentioned in my post. Let me know if you have any other ideas! Thanks much

Oklub wrote:
,,,
Any other ideas? Thank you again.

Allow your phone to update automatically. Apart from being advisable anyway, the glitch may clear.