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Apple TV has no sound when connected through receiver

My apple tv stop producing sound through my receiver. I know the receiver works since I have a dvd player hooked up to it and plays fine. I have made no changes to my set up. I have powered down all my devices waited and then turned them back on. I even change the hdmi cable going from the apple tv to my Samsung tv. I have had this unit for over 1 year and never had a problem. When powering up or down my system via my apple tv remote it works like always so i don't understand why no sound is coming from receiver when apple tv is going through my receiver. When I turn the receiver off I get sound from the tv..

2 replies

Hi there


Please try this

  • Bypass and Isolate the Receiver: Connect your Apple TV directly to the HDMI port on your Samsung TV to test if the receiver's input processing or handshake is the culprit. If sound plays directly through the TV, the issue lies with the receiver's HDMI channel, input assignment, or handshake. 
  • Change Audio Format Settings: Go to Apple TV Settings > Video and Audio > Audio Format, turn on Change Format, and switch to a different format (such as changing from Dolby Digital to Stereo). Also try toggling Continuous Audio off. 
  • Perform a Complete HDMI Power Cycle: Unplug the power cords from your Apple TV, your TV, andyour AV receiver at the same time. Disconnect both ends of the HDMI cables from the Apple TV and the receiver, wait at least 5 to 10 minutes to clear the HDMI handshakes (EDID), and reconnect everything. Power on the TV and receiver first, then the Apple TV last. 
  • Check Receiver Input Routing: Ensure your receiver didn't accidentally switch its audio input mode for that specific HDMI port (e.g., trying to read an optical/coaxial input instead of the HDMI digital audio stream, or losing HDCP handshake sync). Try switching the receiver to a different input and back, or reassigning the HDMI port


Verify that you set the Apple TV settings to output audio to the TV (=using HDMI), and also set the TV to output any audio through the receiver. Use the HDMI-ARC or HDMI-eARC ports for the TV-to-receiver connection.