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Multiple Issues with AirDrop and iCloud Syncing on My iPhones and iPad Pro

1

I have multiple iPhones and an iPad Pro, but AirDrop does not work consistently between all of my devices. Some devices can discover each other, while others cannot.

Here is what I have observed:

  • iPhone 11 Pro and iPhone 15 Pro Max: Both devices can see each other in AirDrop.
  • iPhone 15 Pro and iPhone 15 Pro Max: Neither device can see the other.
  • iPhone 15 Pro and iPad Pro: Both devices can see each other.
  • iPhone 11 Pro and iPad Pro: Neither device can see the other.
  • iPhone 15 Pro Max and iPad Pro: Both devices can see each other.

Why can some of my devices discover each other through AirDrop, while others cannot? I would like to understand what might be causing this inconsistent behavior and how to resolve it.


2

Other iPhones display my iPhone 18 Pro as a blank white circle instead of showing the usual device icon in AirDrop. Why is this happening, and how can I fix it?



3

On my iPhone 18 Pro, I received the following alert:

“Some iCloud Data Isn't Syncing. Your end-to-end encrypted data stored in iCloud can't be accessed on this device. It includes saved passwords and data from Health and Maps. Verify your account information to resume syncing.”

I entered my Apple Account email address and password. After that, a screen appeared asking me to upgrade my account. I think it may have been related to two-factor authentication, but I'm not sure. I had already upgraded my account a long time ago.

About one second later, the screen disappeared on its own, and everything appeared to return to normal.

Why did this happen? Why did my iPhone ask me to verify my account information and then briefly show an account upgrade screen, even though I had already upgraded my account? Did the verification successfully restore iCloud syncing, or could there still be an issue?



1 reply

Hi there

Please try this


  • Set visibility to Everyone: Go to Settings > General > AirDrop on all devices and set it to Everyone for 10 minutes.
  • Toggle wirelesses: Turn Wi-Fi and Bluetooth completely off and back on in Settings (not just via the Control Center).
  • Check Contacts: Ensure your own phone number and email address are listed inside your Contactscard and linked to your Apple ID to prevent "Contacts Only" filtering errors.
  • Restart & Update: Hard-restart both devices and ensure they run the latest iOS/iPadOS updates.
  • Reset Network Settings: If problems persist, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.