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Yuri_thenumber1tallyhallfan
User level: Level 1 (4 points)

I need ur help with my new iPad!!

How do I sign into another account cuz on my new iPad I'm almost done w the startup but it won't let me sign up. Yes it has a different email but how do I sign out of it during the startup (like the activation lock)? Do I contact the original owner? bc it's probably my cousin's due to the fact his dad gave it to me. Someone pls give me the answer and thamk you if you did !! 😭

Posted on Oct 18, 2026 1:48 PM

3 replies

MrHoffman
User level: Level 10 (169,253 points)

Oct 18, 2026 1:54 PM in response to Yuri_thenumber1tallyhallfan

Activation Lock is intended as a theft deterrent, and is intentionally difficult to bypass.


We can't help bypass Activation Lock, and Apple — absent convincing proof — won't help.


The owner of the iPad will need to relinquish their ownership.



That release can be done remotely.


The owner could also provide an original purchase receipt from Apple or an Apple authorized reseller, but if they're unwilling or unable to provide that receipt or unlock Activation Lock, Activation Lock will block the ownership transfer.

MrHoffman
User level: Level 10 (169,253 points)

Oct 18, 2026 2:02 PM in response to Yuri_thenumber1tallyhallfan

Yuri_thenumber1tallyhallfan wrote:
Do I have to send them a message to delete the account on that device?


Ask the owner to follow the instructions provided here:



You'll have to determine the owner, as Apple won't identify and won't contact the owner on your behalf.

Yuri_thenumber1tallyhallfan Author
User level: Level 1 (4 points)

Oct 18, 2026 1:53 PM in response to MrHoffman

Do I have to send them a message to delete the account on that device?

Originally posted at discussions.apple.com/thread/256378570