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Morgan Rauch
User level: Level 1 (22 points)

Apple Pay not recognizing phone number as iPhone number for purchases

I cannot purchase Apple products with ApplePay. The 'choke' point is that my phone number is not recognized as an iPhone number. That is because I use an Android mobile phone. I do have an inactive iPhone but I will not activate it. However it is an addition al device recognized by my iMac. Should I disconnect it when purchasing Apple Products using ApplePay?

Posted on Oct 18, 2026 9:57 AM

9 replies

Jeff Donald
User level: Level 9 (64,078 points)

Oct 18, 2026 12:32 PM in response to Morgan Rauch

Use of Apple Pay requires an Apple iPhone or Apple Watch to authenticate the purchase. Apple Pay cannot be used on an Android device and Android devices cannot be used to authenticate Apple Pay payments on a Mac.

sberman
User level: Level 10 (280,982 points)

Oct 18, 2026 12:32 PM in response to Morgan Rauch

Does your iMac have Touch ID? It certainly looks like that’s required to use Apple Pay if that’s your only Apple device.


Set up Apple Pay - Apple Support


sberman
User level: Level 10 (280,982 points)

Oct 18, 2026 1:49 PM in response to Morgan Rauch

Morgan Rauch wrote:
I do have Touch ID on my MacBook Air M4. So will that allow me to use ApplePay?

Try editing out any non-iPhone telephone number. I believe that will work.

Jeff Donald
User level: Level 9 (64,078 points)

Oct 18, 2026 1:50 PM in response to Morgan Rauch

It may, if it’s an Apple keyboard, and biometric authentication is enabled along with 2FA. You’ll need to use biometric authentication/FaceID to login and it may work. If your iMac is not updated to the latest version of MacOS it may require you to update.

Jeff Donald
User level: Level 9 (64,078 points)

Oct 20, 2026 9:44 AM in response to NotyoursMN

What does that have to do with your phone number? Apple Pay does not have to be enabled for web. The website has to offer the Apple Pay service. If the website doesn’t offer Apple Pay, Apple Pay can’t be used. Apple Pay is not an account and does hold funds. Apple Pay is a technology that makes your payments more private and secure.


‘Are you confusing Apple Pay with funds in your Apple Account? If so, please review the article I linked below.


What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


If that’s not the issue please provide more details to help us understand what you are experiencing.


Morgan Rauch Author
User level: Level 1 (22 points)

Oct 18, 2026 1:36 PM in response to sberman

I do have Touch ID on my MacBook Air M4. So will that allow me to use ApplePay?

Morgan Rauch Author
User level: Level 1 (22 points)

Oct 18, 2026 2:56 PM in response to Jeff Donald

I will try it on my next purchase, Thanks for the suggestion/

Jeff Donald
User level: Level 9 (64,078 points)

Oct 18, 2026 4:44 PM in response to Morgan Rauch

You’re welcome and please let us know what happens and we can hopefully work through it.

NotyoursMN
User level: Level 1 (8 points)

Oct 20, 2026 9:06 AM in response to Morgan Rauch

My Apple Pay is not enabled to use on the web, and I have a lot of money on there, and I can’t even get it off of there.

Originally posted at discussions.apple.com/thread/256378469