Hello community Members ,
I need your help with an issue I’m having with my iCloud backup, especially my WhatsApp chats.
I mistakenly logged my number into WhatsApp Business, and all my old chats disappeared. I returned to the regular WhatsApp Messenger and tried restoring my chats from iCloud, but none of my old conversations came back.
Unfortunately, I also made a new backup while my chats were missing, and I’m worried that I may have overwritten my previous backup. I’ve tried reinstalling WhatsApp and signing out of and back into my Apple Account, but nothing has worked.
I’ve also noticed that some of my pictures are missing, so I’m concerned that not all my previous iCloud data has been restored.
Please, is there a way you can help me check if my previous iCloud backup is still available and if my old WhatsApp chats and missing pictures can be recovered?
My chats are very important to me, and losing them has been quite upsetting. I would really appreciate any help or guidance you can offer, as I don’t want to do anything else that might make the situation worse.
Thank you for your time. I look forward to your response.
Kind regards,
Ann
