Cannot link mobile number to Apple ID due to 'already linked' error

Я не могу привязать мой мобильный номер к Apple ID. Россия, оператор t2

В настройках аккаунта, у меня отсутствует привязанный номер. При попытке его привязать - мне отправляется ошибка "Этот номер уже привязан к другой учетной записи", хотя аккаунт у меня один, да и никуда я больше не привязывала его. (номер пренадлежит мне уже 10 лет)

I can't link my mobile number to Apple ID. Russia, mobile operator is T2 (former Tele2)

In account settings I have no any linked mobile numbers and when I try to link number I have an error like "This number is already linked to other account" but I have only one account and my number doesn't linked to any other accounts (because this is my number for 10 years)

Posted on Oct 18, 2026 6:10 AM

1 reply

WheelieNick

Level 9 (74,110 points)

Oct 18, 2026 6:57 AM in response to Nastuhh

Hi there. Please try this

1. Toggle Data Roaming "ON"

Some users on T2 and other domestic networks in Russia have noted that turning on Data Roaming allows the background authentication scripts to successfully bypass the carrier block and talk to the Apple verification routing server.

Go to Settings > Cellular > Cellular Data Options.
Turn on Data Roaming. (Don't worry, you won't be charged roaming fees while inside your home country network, but it forces the device to open global SMS data channels).
Restart your phone and try adding the number again.

2. Check the "My Number" Field in Your iPhone Settings

If your number isn't populated exactly right in the SIM settings, Apple will throw conflicts.

Go to Settings > Phone > My Number.
Ensure your number is written out completely in the international format (starting with +7...). If it is empty or missing the prefix, update it manually, save it, and try agai