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robertjde
User level: Level 1 (4 points)

setting up face id when stolen mode is on w/o wiping data

how do I turn off my stolen device feature if my face id feature is not working without wiping out all my data that is not backed up


Posted on Oct 18, 2026 5:47 AM

1 reply

lobsterghost1
User level: Level 10 (233,174 points)

Oct 18, 2026 6:01 AM in response to robertjde

robertjde wrote:
how do I turn off my stolen device feature if my face id feature is not working without wiping out all my data that is not backed up

See what to do here --> How to remove Stolen Device Protection af… - Apple Community


As advised, you'll need to backup your data before wiping your device.

Originally posted at discussions.apple.com/thread/256378319