User level: Level 1 (4 points)I have permanent Christmas lights
my Govee app keeps crashing
it asked that my bluetooth be on which it is and to check my wifi settings
how do I do that?
i went on wifi settings and everything looks fine
Is someone knows how to fix that?
[Re-Titled by Moderator]
Original Title: Govee app
Posted on Oct 17, 2026 5:03 PM
User level: Level 10 (82,568 points)Oct 17, 2026 5:39 PM in response to Dachmeni
First try a forced restart, if that doesn't work reinstall the app. If that doesn't work contact the app developer for help with their software as this is not an Apple product.
Try a forced restart.
• Press and quickly release the volume up button
• Press and quickly release the volume down button
• Press and hold the side button.
• When the Apple logo appears, release the button.
Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)
Govee support -
https://us.govee.com/support?srsltid=AU7gw4UuTo39PHEW8bmPEdj6tS5QEZ80J70yoKfpv6XfkTsPFXO-IYTT
Just FYI, the Govee app works fine on my 16 plus.
User level: Level 10 (233,174 points)Oct 17, 2026 6:06 PM in response to Dachmeni
Any chance you have a VPN installed on your iPhone (used or not). I've seen other's comment that they had issues with Govee and determined their VPN caused the issue. There is honestly no reason to use a VPN on iPhone unless it is required by a school or employer and then if required either should provide the VPN.
Originally posted at discussions.apple.com/thread/256378106