Hi everyone,
I'm looking for advice or suggestions on how to handle a situation with an iPhone 13 Pro screen repair.
During the repair process, the original display assembly—which contained the original Face ID sensor flex cable (flood illuminator/dot projector/ambient light sensor)—was unfortunately lost in shipment by the party handling the repair.
As a result, the phone currently has a replacement screen installed, but Face ID is completely disabled due to the missing serialized factory components.
Since the original part is gone, micro-soldering the original IC/EEPROM onto a new flex cable isn't an option. I wanted to ask the community:
1. Technical Options: Is there any current aftermarket workaround (JCID/i2C programmers or third-party calibration tools) that can restore Face ID without the original flex cable for an iPhone 13 Pro, or is Face ID permanently gone unless Apple recalibrates/replaces the unit?
2. Apple Official Route: Has anyone had success taking an iPhone with missing third-party/lost original Face ID parts into Apple for an out-of-warranty screen service, or will they automatically classify it as requiring a full-unit replacement?
3. Repair Shop Liability: For shop owners or techs here, what is standard resolution/compensation when a original serialized part like this is lost in transit by the repair party?
Thanks in advance for any insights, technical advice, or experience with similar cases!
