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mohammi
User level: Level 1 (4 points)

Can I trade in an India-purchased iPhone 16 Pro Max at a US Apple Store?

Can I trade in an India-purchased iPhone 16 Pro Max at an Apple Store in Dallas, USA?


Apple Community,


I currently own an iPhone 16 Pro Max 512GB, purchased from Amazon India. The device is unlocked, in excellent condition, fully functional, and has 90% battery health.


I will be travelling to Dallas, Texas, and I’m planning to upgrade to an iPhone 18 Pro Max 512GB through Apple’s in-store trade-in program.

Posted on Oct 17, 2026 12:39 PM

1 reply

WheelieNick
User level: Level 9 (74,110 points)

Oct 17, 2026 12:54 PM in response to mohammi

Yes, you can generally trade in an India-purchased iPhone 16 Pro Max in person at a US Apple Store, including locations in Dallas, Texas, through the Trade in program

  • In-Person Requirement: You must complete the trade-in live with a Specialist inside a physical Apple Store rather than processing it completely online or via mail-in. 
  • Serial Number Check: The store will scan your iPhone's serial number to verify the model and eligibility. 
  • Local Valuation: You will receive the trade-in credit amount based on US trade-in values (converted to US dollars or given as an Apple Store gift card/instant credit), not Indian rupee pricing. 
  • ID & Preparation: Bring a valid photo ID and make sure to back up your data, turn off Find My, and sign out of your iCloud account before you go. 


Originally posted at discussions.apple.com/thread/256378021