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There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on (or other services on a mobile device), and a passWORD which is what is used to log into your Apple ID account which may be required in resetting a forgotten passCODE. I am not clear as to which you are referring.

Read the Apple Support document for what to do if you forgot the passCODE on an iPhone or iPad. Click here then select your device type if necessary --> Use a computer to reset your iPhone and your passcode - Apple Support - Which one you can use depends upon your equipment configuration.

Also:

How to reset your iPad and your passcode using your Mac or PC - Apple Support

Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your password and can’t sign in to your Apple Account - Apple Support

or go directly to this link --> http://iforgot.apple.com/

If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple Support - Apple Support

This thread talks about password and passcode distinction —>Issues with Apple Account password verifi… - Apple Community

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