Iphone 18 pro max order processing for more than a month.

jjjj290 wrote:

I placed an order for the iPhone 18 Pro Max on September 12th and the order is still processing. The delivery date was changed again and the order is still processing; when I reached out to support, they said everything looks good on their side, but the order is still stuck at processing. What should I do?

Orders remain in Processing until the very moment they are preparing to ship. There is no status change until then. And that is when your payment method will be charged which then means soon after that the phone will actually ship and Apple will send you an email with tracking information.

There really is nothing for you to do. You can't move things along any faster. You said the delivery date changed (usually specified as a date range, like 10/13 - 10/26), so what is the date range your order now shows?

Ps: Be glad you didn't order the iPhone Duo, which opened to preorders yesterday. I noticed today that if anyone preorders one today, just one day after preorders open, that deliveries are now pushed out till late January.

Nothing to do except wait. Yes, it is hard to be patient, but many thousands of other users....including me....are waiting as well.

Hi, I’m also having this issue, my order for an iPhone 18 Pro Max (silver, 512gb) has been processing for a month at this point. I placed an order for it on Sep. 25, and on https://www.apple.com/orderstatus it said that my order would arrive between 10/19-10/26. I noticed the range you said above (10/13 - 10/26) matches the last date with my arrival range. Maybe we all will receive our phones closer to 10/26?