When texting a group. I get the message, “message failed”. I can then send the message, but must remove encryption. Can someone tell me why this is happening?
Message Failed when texting group
Posted on Oct 17, 2026 9:05 AM
When texting a group. I get the message, “message failed”. I can then send the message, but must remove encryption. Can someone tell me why this is happening?
Posted on Oct 17, 2026 9:05 AM
Oct 17, 2026 9:26 AM in response to Canyouhelp9
If your mobile carrier has not activated or included SMS services in your SIM plan, you will not be able to send or receive SMS messages using your iPhone. SMS services are provided by your mobile network operator, not by Apple.
It is important to understand the difference between iMessage and SMS:
What should you do?
If you cannot send or receive SMS messages, contact your mobile carrier to confirm that SMS services are enabled on your SIM and included in your plan. If you are trying to communicate with another iPhone user, you can use
iMessage as an alternative, provided both devices have an internet connection and iMessage is enabled.
In short, Apple provides iMessage, whereas your mobile carrier provides the SMS service required for conventional text messaging. Having an iPhone or an active internet connection alone does not guarantee that you can send or receive SMS messages.
Oct 17, 2026 9:52 AM in response to Canyouhelp9
Canyouhelp9 wrote:
When texting a group. I get the message, “message failed”. I can then send the message, but must remove encryption. Can someone tell me why this is happening?
I’m not quite sure what you mean by “must remove encryption”, and how do you do that? An encrypted message will fail if any of the members in the group have a device that doesn’t support encrypted messages.
Originally posted at discussions.apple.com/thread/256377870