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Missing 2024-2025 photos in iCloud Photos

I sold my iPhone around two months ago. Before selling it, I upgraded to the 50 GB iCloud plan so my data could sync. iCloud now shows about 49 GB used, but in iCloud Photos the year list jumps from 2023 directly to 2026. My photos and videos from 2024 and 2025 are missing.

Photos from 2022, 2023, and 2026 are visible. How can I check whether the missing 2024–2025 photos were uploaded to iCloud Photos, included in an iCloud Backup, or are stored somewhere else? What should I check before making any changes to my account?


1 reply

If you have cloud photos enabled, any photo available to you is at iCloud.com and on your connected device.

If you did not have cloud photos enabled, then photos are stored in your backup and can be restored by factory resetting your device and using the backup to restore. You'll lose any content created since the last. backup.