User level: Level 1 (4 points)Iphone didn't register my Face ID and asked for passcode. I put in my passcode, the same that I use at least 10 times a day. But this time it didn't accept it and now it's locked. Is there anyway to unlock it without erasing the entire data.
[Re-Titled by Moderator]
Original Title: Phone locked
Posted on Oct 17, 2026 6:02 AM
User level: Level 10 (233,174 points)Oct 17, 2026 6:10 AM in response to anvita144
anvita144 wrote:
Iphone didn't register my Face ID and asked for passcode. I put in my passcode, the same that I use at least 10 times a day. But this time it didn't accept it and now it's locked. Is there anyway to unlock it without erasing the entire data.
[Re-Titled by Moderator]
Original Title: Phone locked
No, sorry. Of course there would be no need to worry about data loss if you've been regularly backing up your iPhone. Weren't you doing that? Apple makes it beyond easy to backup our iPhones to the cloud, when we charge our phones at night, connected to Wifi. But backups MUST be made before something goes wrong. So if you don't have your data backed up, you will lose your data.
See the directions on what you need to do now --> Use a computer to reset your iPhone and your passcode - Apple Support
Once you've erased your phone and started over, learn how to backup here --> Back up iPhone - Apple Support
User level: Level 10 (187,102 points)Oct 17, 2026 6:16 AM in response to anvita144
you can restore your last backup though (from a computer or icloud) if you made one
User level: Level 10 (199,348 points)Oct 17, 2026 7:06 AM in response to anvita144
You will not lose your data if you have a current backup of your iPhone on iCloud or on your computer.
You do have a current backup......correct?
Originally posted at discussions.apple.com/thread/256377800