Beyond aggravating experience trying to perform what should have been a simple task on my iPad.
I initially attempted to print an email using Firefox. The print preview was completely blank, and the email could not be saved to Files. After wasting time troubleshooting, I was forced to switch to Safari and log in again just to access the same email.
In the process, all of my email search filters and search results were lost, meaning I had to locate the email again from scratch.
What makes this even more frustrating is that Safari did not solve the problem. The email contained images that didn’t even load, which meant they could not be printed either.
I expect an iPad to be fully capable of reliably displaying, saving and printing emails, including embedded images, without requiring users to switch browsers, sign in repeatedly, or repeat searches.
Then the farce. I was signed out of my email account and, in order to post about these issues on a support forum, had to go through another sign-in process.
Apple's two-factor authentication system insisted on sending verification to my iPhone, which had run out of battery. There was no obvious option to verify my identity using a non-phone method, locking me out and preventing me from accessing my account when I needed it.
What should have been a straightforward task printing an email to use as supporting evidence has turned into a chain of failures involving blank print previews, images that won’t load, lost searches and filters, repeated logins, and an authentication system that doesn’t even have an email option if you can’t use your phone.
The overall experience was frustrating, time-consuming and completely unnecessary.
I expected Apple products and services to make basic tasks easier, not create multiple obstacles at every stage.
Does anyone know how to get this piece of crap to work properly, or do I have to now do this all over again and log into my iMac? (Unfortunately more than likely).
