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Email address confused by use of some upper case letters

My apple account is associated with my email address entirely in lower case: n***@talktalk.net. I do however also use N***@talktalk.net, which I assumed was the same and it's never been a problem in the past . However, now when I compose an email I am only offered the lower case version (+my gmail, my wife's email etc) so my email appears as from n***@talktalk.. When I try to send it, however, it comes straight back with the message unable to send from n***@talktalk, try another ..., and it offers me N*** among all the others. It sends from that fine.

How do I unscramble this?



[Edited by Moderator]

2 replies

I agree. It's absolutely weird, but it's happening. Talktalk addresses are now managed by Everymail so maybe I should try asking them

Case is ignored in email addresses. It doesn’t matter whether the address is upper or lower case. Most mail servers change all addresses to lower case. So it isn’t clear why you are having a problem.