There seems to be an outage affecting sign-in, including iCloud for Windows (for me)? And maybe iTunes as well?
Reddit threads:
- 2026-10-16 https://www.reddit.com/r/iCloud/comments/1x7huqc/icloud_for_windows_verification_failed_error/
- 2026-10-16 https://www.reddit.com/r/AppleMusic/comments/1x7huc8/verification_failed_there_was_an_error_connecting/
- 2026-10-17 https://www.reddit.com/r/applehelp/comments/1x7usne/itunes_login_fails_verification_failed_an_error/
I can sign in to icloud.com, but not iCloud for Windows. It says "There was an error connecting to the Apple Account server".
On 2 different wifi networks, ISPs, and computers. I'm in England. I checked everything in Resolve issues between iCloud for Windows or iTunes and third-party security software – Apple Support (UK).
I use the built-in Windows Security (aka Microsoft Defender Antivirus) and Windows Firewall. Turning both of them off does not help.
It takes quite a while between entering the password, and showing the error.
During the sign-in attempt, Wireshark shows TLS1.3 sessions (hello, change cipher spec, *and data*) with albert.apple.com and gsa.apple.com.
Version: iCloud for Windows 15.10.39.0. Installed (yesterday) from Microsoft Store.