how do I fix my iphone 13 its keeps turning off and restarting
Adenwc
User level: Level 1 (4 points)
User level: Level 1 (4 points)how do i fix my iphone 13
Posted on Oct 16, 2026 9:40 PM
2 replies
Servant of Cats
User level: Level 9 (55,707 points)
User level: Level 9 (55,707 points)Oct 16, 2026 11:20 PM in response to Adenwc
We have no way of seeing your iPhone 13 to tell what's wrong.
One thing I would suggest: going into Settings and checking your Battery Health. If that is less than 80%, your battery has worn out to the point that it needs to be replaced.
Otherwise, you may need to take the iPhone to Apple or an Apple Authorized Service Provider and ask them to check if there is a hardware problem, and if so, what it would cost to fix.
Smilin-Brian
User level: Level 10 (97,882 points)
User level: Level 10 (97,882 points)Oct 17, 2026 4:36 AM in response to Adenwc
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the internal battery. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
- United States: 1-800-APLCARE.
- Contact Support.
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256377646