Level 1 (4 points)

Pay App Balance from an account set on a different country

What do i do if i have a pending balance from an app but I cannot pay it since I do not have a credit card from the country the account was set on. I also want to change the location of my account but I cannot do it because of that balance

Posted on Oct 16, 2026 8:22 PM

2 replies

Limnos

Level 10 (462,771 points)

Oct 16, 2026 9:29 PM in response to nnn_nnn

Refer to Change your Apple Account country or region - Apple Support

The ideal solution would be to pay for the item. Read the links below about various ways to pay for items in the iTunes and App Stores. Joining a Family Sharing group would be the easiest way given what you describe.

- Add a payment method to your account. See this article about payment methods that you can use with your Apple Account --> Payment methods that you can use with your Apple Account - Apple Support then see this article about how to add a payment method to your Apple Account --> Add a payment method to your Apple Account - Apple Support

- This article outlines how to redeem an Apple Gift Card or App Store & iTunes gift card --> Redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

- You could also look into joining a Family Sharing group where the family Organizer's payment method is used. To learn how to join a Family Sharing group, read the section "Join a family group" in this support article --> How to set up Family Sharing on your iPhone, iPad, or Mac - Apple Support

If you cannot add a payment method your alternative is to create a new Apple Account when you are in the new country. Avoid doing that if at all possible. It may cause many complications with your current account content.