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Since latest upgrades Mac and iPhone contacts no longer sync

Since latest upgrades Mac and iPhone contacts no longer sync? I run the Apple help check list twice, no luck. Ideas? And one other ? since I'm on the community site, had to change email and this site still has the old email and no way to change it but save password still works. Any need to change?

2 replies

These two items you stated are almost certainly related.

  1. “Mac and iPhone contacts no longer sync”
  2. ”… had to change email, and this site still has the old email …”


Your Apple Account is defined by a primary email address. Assuming you use iCloud to house your contacts, those contacts are associated with your Apple Account. It seems very likely from the above that you have more than one Apple Account.


There is a proper way to change an Apple Account’s email address.

Change your Apple Account primary email address - Apple Support


Thanks for the reply but I spent a few hours with Apple Support and it looks like the engineers are working on a general software fix to be included in a future

software update. Just my luck!