Fitness app glitch prevents all calorie tracking

So I just purchased an Apple Watch Ultra 4, but for some reason my move ring only counts "minutes" and not calories. Some research has revealed this is because my Health Details or Apple ID were associated with a DOB that made me younger than 13. (I am 27). Turns out my Health Details were messed up in this way and have since been corrected, giving me access to the ECG app and such. However, my move ring still counts only "minutes" and not calories. I purchased this $1000 watch so it could help me track calories. Please help!