carplay navigation not working on japan Toyota crown Rs crossover 2023, the location shows different place

If you have tested the issue using an iPhone 17 Pro Max, an iPhone 15 Pro Max, and an iPhone 16 Pro Max, and all three devices display the same incorrect location on the car’s infotainment screen, it strongly suggests that the problem is not specific to the iPhone.

Since the same issue occurs with multiple iPhone models, the likely cause is the car’s infotainment system, its GPS/navigation configuration, or the way it receives and processes location data from the connected iPhone.

To narrow down the cause, try connecting another iPhone and check whether the problem persists. Also, compare the location displayed on the infotainment screen with the location shown in Apple Maps on the iPhone itself.

• If Apple Maps shows the correct location on the iPhone but the infotainment screen shows a different location, the issue is likely related to the car’s infotainment system or its interaction with the connected iPhone.
• If the infotainment system displays the same incorrect location with multiple iPhones, have the car's infotainment system checked by the manufacturer or an authorised service centre. A software update, GPS calibration, or system reset may be required.

My recommendation: Since you have already tested three different iPhone models and obtained the same result, get the car's infotainment system inspected rather than assuming that the iPhone is defective.

If CarPlay doesn't detect your iPhone, make sure CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions are turned on, tap Allowed Apps and make sure CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, and then tap Forget This Car.

If you need help with CarPlay - Apple Support (IN)

Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.

Learn how to identify counterfeit or uncertified Lightning-based accessories.

On your device, go to Settings > Bluetooth and turn on Bluetooth. Stay on this screen until you've completed the steps to pair your accessory.

Pair a third-party Bluetooth accessory with your iPhone or ...

If you're still having trouble with your car's audio system using CarPlay or Bluetooth, try the Aux cable. To get it fixed, there are two options:

1. Take your car to a reputable car dealer or car audio specialist. They have experienced technicians who can diagnose the problem with the Aux cable. This could be a loose connection, a faulty cable itself, or an issue with the system's Aux port. They'll be able to repair the issue or recommend a replacement cable if needed.
2. Consult your car's infotainment system manuals. These manuals often include troubleshooting sections that might address common Aux cable problems. You might find instructions for resetting the system, cleaning the Aux port, or confirming the cable's compatibility.

Before taking your car to a dealer, it's always a good idea to check the manuals first. This can sometimes save you time and money if it's a simple fix you can handle yourself. However, if the manuals don't offer a solution, or you're uncomfortable tinkering with the system, then a car audio specialist is the way to go.

Refer to the list of cars that are compatible with CarPlay --> iOS - CarPlay - Available Models

Most cars today are designed to support either Android Auto or Apple CarPlay at a time, not both simultaneously. This limitation comes from how the infotainment system establishes a connection: it prioritizes one protocol (Android Auto or CarPlay) depending on the connected device.

Here’s how it typically works:

• Single protocol per session: When you plug in an Android phone, the system launches Android Auto. If you later connect an iPhone, you’ll need to disconnect the Android device first, then switch to CarPlay.
• Manual switching: Some cars allow you to toggle between Android Auto and CarPlay in the infotainment settings, but you still can’t run them side by side.
• Device priority: If both devices are connected, the car usually defaults to the first one it detects. To change, you must remove or disable the current connection.
• Reason for limitation: Running both simultaneously would require parallel handling of two distinct ecosystems, which complicates interface design, audio routing, and driver safety compliance.

A few premium or newer infotainment systems are starting to experiment with multi-device support, but it’s rare. For most drivers, the practical solution is:

• Use Android Auto if you want to connect an Android device.
• Disconnect and switch to CarPlay if you want to use an iPhone.