User level: Level 1 (4 points)my Apple account is not active it always shows up anytime i want to logout please help me
***
***
***
[Edited by Moderator]
Posted on Oct 16, 2026 7:47 PM
User level: Level 10 (462,771 points)Oct 16, 2026 9:24 PM in response to ajah34
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
If you see an alert with a Request Access button, you might be able to request access to your account by tapping Request Access. If that does not work, this link —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626 is the most direct way to get to the people helping you with this. You can also try by telephone at one of the numbers in this support article --> Contact Apple Support - Apple Support If neither of those work for you, see if you can reach any live support at Apple using Contact - Official Apple Support
If you have not used the account in a long time, note:
VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year"
User level: Level 10 (756,437 points)Oct 16, 2026 7:51 PM in response to ajah34
Click here and contact Apple Support. If the listed method won't work in your country, pick one from this document.
(265252)
Originally posted at discussions.apple.com/thread/256377569