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leesa202
User level: Level 1 (4 points)

Fraudster used second sim reported phone stolen

My iPhone was reported as stolen. I had a Verizon plan and someone fraudulent was using my second eSIM. When I closed the plan and switched to another the report went to ‘national database’ per my closest Apple Store. Store says they can’t assist me trade in phone for this reason. I didn’t know there was a database. Can I remedy?

Posted on Oct 16, 2026 3:41 PM

1 reply

Chattanoogan
User level: Level 8 (43,489 points)

Oct 16, 2026 4:14 PM in response to leesa202

Apple indeed has no action in this.


Only the carrier who erroneously added your phone to the “stolen device blacklist” can remove it.


(This “blacklist” is maintained and shared amongst the carriers)


To Verizon’s credit, they probably thought that they were “looking out for you” and “doing the right thing” when you reported fraudulent use of your eSIM.



Originally posted at discussions.apple.com/thread/256377531