Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Unable to change filtering settings

i cannot change my apps and websites restriction from limited to unrestricted. Everytime I press unrestricted it will pops out the loading screen for one second but then nothing happen.

1 reply

Hi All,


For whoever still having this issue, double check if your device’s Apple account is the same as your “Media & Purchases” account in settings. They need to be the same account that you log in before you can change the restrictions.


Hope this works for you all too.