Customer service issues that led to additional charges for the full month of subscription after free trial. It's a scam.

there is no way to get connected over phone

Did you try calling them and explain the situation at the time?

This support page has information about contacting Apple support and service ➔ Contact Apple Support - Apple Support If live support options (chat and/or telephone) are available they will show near the bottom left.

- Telephone numbers may only work when calling from the same country.

- Chat options (telephone numbers appear as active links, not plain text) may depend upon cellular connectivity. If a number shows as an active link, click on it to see additional options.

- If chat is not available on the top level support page, try selecting your hardware and narrow down your issue to see if a support article offers a support link offering chat. For example, the contact support link on this page Check your Apple Account balance - Apple Support offers a chat link about emptying account balance even on a computer where the top level page does not offer any chat.

With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country —> https://apps.apple.com/app/apple-support/id1130498044

Have you tried contacting them now and explaining the issue?

If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the support article: If you can't connect or sign in to iCloud - Apple Support

Is the appropriate Apple server working? --> https://www.apple.com/support/systemstatus

If your device is managed by a school or organization you may need to sign in to the device with a school or work Apple Account. More in this article —> If you can't sign in to your device with your personal Apple Account - Apple Support

If you are using a VPN try removing it completely (don't just turn it off) and see if you can then use the service. E.g., AppStore - Apple Community

If using cellular data (even if it is seemingly good), try using WiFi instead. —> Connect to Wi-Fi on your iPhone or iPad - Apple Support

It looks like you have a VPN/Antivirus software installed and that will interfere with accessing Apple servers. As suggested by Apple, you should remove and try again.

If your device has network connectivity issues, check for VPN and other third-party security software - Apple Support

Glad you were able to get it sorted.

While we don’t know the reason(s) why you couldn’t log in to manage your account in a timely manner …

… but it’s not a SCAM.

Apple is $5 Trillion company.

Rest assured that they’re not scheming to “chisel” you out of a 1-month subscription extension.

Of course, could be true.

But, the webpages I looked into for fetching the customer support did not help me. BTW, I am not blaming the company but I find it difficult to get connected on time either through chat or phone. There's only one option to check that's through the account access and I forgot the password and my antivirus seems to have somethings blocked that resulted in 503 error.

Now I am happy that at least I could get the contact number through this channel.

It's too late, if that was the case. I am already charged. They should have let customers contact over phone at least or a chat support.

I could not find any number online to contact. But, now I could see from your links....anyway, it's already charged until next month and I cancelled the subscription by logging in to the account.

Going forward, make sure you’ve got that Apple Account password solidly memorized.

You’ll need it to locate your device using web-based FindMy when (not if) you misplace any mobile device.