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Updated billing address not showing

I changed my billing address and yet it still shows my old address when I get an email receipt of purchase! Why is that?

2 replies

The number one reason was correct: I had to change the billing address on the credit card in the APPLE location although I had already changed it with the credit card company itself! It’s so repetitive that we have to remember to change our address in SO MANY places!!!

If your receipt still shows an old address, it usually happens for one of these reasons:


  • Individual Card Billing Address: You may have updated your main Apple Account profile or shipping address, but forgot to update the billing address attached to that specific card. 
  • Multiple Places to Update: Apple stores addresses in several separate locations. Changing it in one place (like your general Apple ID profile) does not automatically update it inside Wallet or individual payment methods. 
  • Cached or Stored Card Info: If you use Apple Pay, the card itself holds a separate billing address that must be changed independently.