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AirPods Pro 2 hissing/static noise in ANC/Transparency

Hi everyone,


My AirPods Pro (2nd generation) with the USB-C case have a hissing/static noise that only appears when Noise Cancellation or Transparency is on.


What happens:

- The noise is present in Noise Cancellation and Transparency modes and completely gone when set to Off.

- It is intermittent: it comes and goes with no obvious pattern.

- It started about two weeks ago in the right earbud. Now it is happening in the left one.

- It happens identically when connected to my iPhone, iPad and Mac, so I don't think it's a single-device issue.

- AirPods firmware: 9A348.

- iOS on iPhone: 27.0.1.


What I've tried (none of it helped):

- Reset and re-pairing: the noise continues.

- Cleaning the microphone meshes and the speaker mesh under the ear tips: the noise continues.

- Ear Tip Fit Test: the noise continues.


From similar threads, the noise disappearing only in Off mode points to the microphone system used by ANC/Transparency. Since it switched sides and started around when 9A348 rolled out, I'd like to know:

1. Has anyone else with AirPods Pro 2 noticed this after updating to 9A348?

2. Has anyone found a fix?


Thanks!

1 reply

Contact Apple Support or visit an Apple Store. If your AirPods Pro 2 are still under the limited warranty or AppleCare+. This seems like hardware issue to me I am afraid