Activation Lock

Assh114 wrote:

Hi please help me to unlock thanks so much for help me.

You’ll need to recover access to the Apple Account holding the lock, the holder of the account will need to (remotely) release the lock, or you will need to present the original purchase receipt to Apple and request the lock be removed.

Activation Lock is intended as a theft deterrent, and is intentionally difficult to bypass. We can’t help, and — absent sufficiently-convincing proof of ownership — Apple won’t help.

• How to use account recovery when you can’t reset your Apple Account password - Apple Support

• How to remove Activation Lock - Apple Support

• Request access to a deceased family member’s Apple Account - Apple Support

• The All Too Common SAD Reality of Buying … - Apple Community

And for completeness, no, Apple won’t reveal and won’t contact the account holder on your behalf.

Tockzybee wrote:

i have passed that stage, i am the original owner, i have submitted the prove of ownership, it was approved and i received a mail that my iPad has been activated, that i can now use it. But on trying to open it, it is deactivated, because it is still showing device unknown despite the mail i received from apple that it has been deactivated. Does that mean all my work and new books i'm writing are gone because i don't have the recent device?

With whatever issue or software or hardware failure triggered the Activation Lock, if the data is not backed up elsewhere, then it would appear gone; yes.

Device activation with the oldest versions has been unavailable for a while.

iOS 10 support was dropped from iCloud and other online services a year ago. The activation server minimum requirements are not separately called out, and have apparently also changed. You’ll want to confirm that with Apple.

Apple appears to have removed support on their activation servers for models of that age. Unless they restore it, that unit isn't usable.

(265376)

This is a user-to-user forum. Nobody here can remove the Activation Lock on your iPad 2.

Note that Apple’s request page for removing Activation Lock says that if they do so, all data on the device will be be erased. The iPad 2 is so old that it can no longer use iCloud Backup and Restore, so I’m afraid that your chances of preserving any data that you did not safeguard before now are slim and none.

Tockzybee wrote:

i have passed that stage, i am the original owner, i have submitted the prove of ownership, it was approved and i received a mail that my iPad has been activated, that i can now use it. But on trying to open it, it is deactivated, because it is still showing device unknown despite the mail i received from apple that it has been deactivated. Does that mean all my work and new books i'm writing are gone because i don't have the recent device?

When you submitted your Activation Lock support request, what part of this was unclear?

"If Apple unlocks Activation Lock on your device, all files and data stored on your device will be permanently erased. It is your responsibility to backup all data, software, and programs on your device prior to submitting an Activation Lock support request."

https://al-support.apple.com/#/al/agreement

If you are telling us that "all [of your] works" and "new books [you were] writing" were on the old iPad, and you never considered them to be important enough to back up, and you then requested an unlock that would cause "all files and data stored on your device [to] be permanently erased", that data is gone.

As for the second-hand, Activation-Locked iPad, see

The All Too Common SAD Reality of Buying … - Apple Community

Minimum system requirements for iCloud - System requirements for iCloud - Apple Support

“iCloud is supported on the following OS versions or later: iPad (5th generation), iPad Pro, or iPad mini 2"

Your iPad2 will no longer interface with iCloud services which includes most of the ones Apple offers. It is truly a very old iPad and can only be used as a stand-alone device or possibly in conjunction with a computer.

i have passed that stage, i am the original owner, i have submitted the prove of ownership, it was approved and i received a mail that my iPad has been activated, that i can now use it. But on trying to open it, it is deactivated, because it is still showing device unknown despite the mail i received from apple that it has been deactivated. Does that mean all my work and new books i'm writing are gone because i don't have the recent device?

i have passed that stage, i am the original owner, i have submitted the prove of ownership, it was approved and i received a mail that my iPad has been activated, that i can now use it. But on trying to open it, it was still deactivated, because it is still showing device unknown despite the mail I received from apple that it has been activated. Does that mean all my works, all my passwords for different accounts and apps, and new books I'm writing are gone because I don't have the recent device. As much as I appreciate the security measure to protect the device and the content which was one of the major reason i opted for apple, but it would be great disservice to customers if there is no way to solve that, bearing in mind that apple has no official store in Abuja, Nigeria where i can take it to, someone should please help me, i need all the help i can get on this?

Hi please help me to unlock thanks so much for help me.