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PatrickKelly
User level: Level 1 (4 points)

Hacked Icloud account

Hey so my account has been compromised, it keeps locking me out and the chinese hackers are actively using it to attempt to steal either my information or finances, i have my cards blocked and everything on the banking end handled, but each time I call the support to get this account deactivated or preferably DELETED I keep getting the "we can't help you, just block your cards and move on" speel. If anyone has any other ideas I would love that. So far has been a nightmare trying to get this crap taken care of.

Posted on Oct 16, 2026 3:22 AM

1 reply

Limnos
User level: Level 10 (462,771 points)

Oct 16, 2026 4:39 AM in response to PatrickKelly

Apple will understandably require a certain degree of proof of account ownership before deleting an account. If the account has been taken over by hackers and you cannot prove to Apple's satisfaction that you are owner then the account is no longer yours and your cannot request its deletion.


Read this article if you think your Apple Account has been compromised. --> If you think your Apple Account has been compromised - Apple Support


Originally posted at discussions.apple.com/thread/256377158