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Magic Mouse is not working even with successful connection

My Magic Mouse is not working. It connects to my Mac, but it doesn't respond even though it's charged to 84%. I tried restarting my Mac and deleting the Bluetooth preference files, but nothing worked.

2 replies

Hi there


Please try this to see if you can fix the issue


  • Turn off the Magic Mouse using the physical switch on the bottom (green should no longer show).
  • Connect the mouse directly to your Mac with its Lightning or USB cable.
  • Turn the power switch back on (green indicator visible).
  • Leave it plugged in for 60 seconds to allow macOS to re-register the physical input channel, then unplug it. 


2. Forget and Re-Pair the Device

  • Open System Settings > Bluetooth on your Mac.
  • Hover over your Magic Mouse in the device list, click the Info (i) button or the X icon, and select Forget This Device.
  • Turn the mouse off and back on.
  • Wait a few moments for it to appear under nearby devices, then click Connect. 


Still not working. I am so confused; connection work, charging is 85% but scroll and click is not working at all.