I just bought an iPhone 18 pro with the promise of Apple Intelligence. After hours of support interactions this is what I got.
- There is no simple way to tell if Apple Intelligence is enabled and working.
- I had to select Siri Beta. This implies a product that isn’t released.
- in the final stages of supposedly turning on Apple Intelligence, my phone spent over 2 days reindexing everything on my phone.
- in spite of being told multiple times I should see “Apple Intelligence & Siri” under settings, it never showed up.
- in my latest Apple support call I was told that settings only shows “Siri” and I have Apple Intelligence active which can be seen by the logo on the Siri app on my phone.
- when I ask Siri if Apple Intelligence is active on my phone, it doesn’t answer the question and gives me a link to Apple.com to look it up.
- when I talk to Siri, it repeatedly tells me “I’m having trouble with the connection. Please try again later.” When it can’t (or won’t) answer my question. I tell it the connection is perfectly fine and ask it to repeat my question and it repeats my question. But won’t answer the question.
- when I go back to the conversation history, the responses “I’m having trouble with the connection. Please try again later.” Have been edited out
- even when I ask Siri to remember all our conversations, it refuses and says it is for privacy reasons.
- i asked it to have a conversation with me and it just drops out with its favorite response “I’m having trouble with the connection. Please try again later.”
Are others having similar exasperating experiences with the “New” Siri and Apple Intelligence?