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Claude Subscription cancelled yet auto pay charged

I cancelled my subscription from the app, but auto pay I charged after some time, will I get a refund if I have not availed those services? and My subscription is expired already, but the money is deducted from my payment method already via autopay.

3 replies

You have to request a refund. It is not automatic. If you subscribe to it you have to pay for it whether or not you use it. Make sure it is canceled fully and did not automatically re-subscribe, then ask for a refund (those are not guaranteed).


This support article explains how to cancel a subscription from Apple on various kinds of hardware and online ➔ Cancel a subscription from Apple - Apple Support Use the drag-down menu to choose the kind of equipment you have.

Notes:

• “If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.” Exceptions in: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Free trials will usually automatically turn into paid subscriptions unless you cancel in time.

• Many subscriptions are set to renew automatically until you intentionally cancel them.

• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription has been canceled but will work until the expiration date. "Resubscribe" (or Renew) is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.


To request a refund for apps or content that you bought from Apple click on this link --> Request a refund for apps or content that you bought from Apple - Apple Support




Welcome and thank you for reaching out. 🤗


You’re likely still being charged because the subscription wasn’t fully canceled before the next billing cycle.


To resolve this, go to Settings, [your name], select Subscriptions and confirm that your subscription is canceled.


Then, visit reportaproblem.apple.com, sign in, find the charge and request a refund explaining why you canceled the subscription.


If you need more help, contact Apple Support directly.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

If you haven't asked for a refund, no; this doesn't happen automatically. Otherwise, it's at Apple's discretion in most countries.


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