I manage several sets of AirPods Pro 3s that are kept in an unpaired state so they are ready to be grabbed and paired by users on demand. We periodically ensure they are fully charged. However, I've recently noticed that when a user pairs them, the charging case will read 100% battery, but one or both of the earbuds will be severely depleted, sometimes down to ~25%.
I know this isn't an issue with the charging contacts because the earbuds immediately begin charging as soon as they are paired. Frustratingly, this behavior also occurs even if we leave the unpaired AirPods plugged in or on a Qi charger to top them up. This doesn't work well for my use case, as our users expect to have fully charged AirPods right when they grab them.
Steps to Reproduce:
- Fully charge the AirPods Pro 3 case and earbuds.
- Ensure they are completely unpaired from any device.
- Leave them in this ready state for a period of time (either unplugged or on a charger).
- Pair them to a device and immediately check the battery levels of the individual earbuds.
Question:
Is this expected behavior for unpaired AirPods to drain while in the case, and is there any way to prevent this so they stay at 100%?