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My Air Pod Max cannot detect my head

My headphones Air pod Max cannot detect my head half the time , I have forgot the device ands re added it 3 times, charged it to 10, put them pack in the case, checked the ear cushions

what do I do

1 reply

Hi there


Please try this


  • You mentioned charging them to 10%, which is too low. Apple recommends charging your AirPods Max to at least 50% before attempting a restart or factory reset. Use a 20W power adapter and let them charge for a couple of hours until the LED turns green. 


2. Toggle Automatic Head Detection

  • Open Settings > [Your AirPods Max] on your iOS or iPadOS device.
  • Turn Automatic Head Detection off, wait a few seconds, and toggle it back on 3 to 4 times to clear out a stale software state.